Disabled Information

Companions admitted FREE If you need to bring a companion, assistant or guider with you to the Show to maximise your enjoyment, then that carer will be admitted free of charge. Please make this clear to the Box Office when you book your tickets - they will be happy to help!

Assistance Dogs: Guide, assistance and hearing dogs are admitted into the Show. Theatre Seats for disabled visitors and wheelchair users: Visitors with special requirements should book theatre seats by calling the Box Office to ensure the best possible seating arrangements. Spaces are available for wheelchair users and carers in all theatre sessions, available exclusively by calling 0844 581 1340.

Sign Language Interpreted Sessions: There will be signed sessions throughout the Show in our main theatres. Please refer to the theatre timetables section of this website, where they will be clearly marked for your information.

Booking Your Tickets: All disabled visitors attending the BBC Good Food Show Summer are advised to inform the Box Office operators at the time of booking tickets if they require a wheelchair space, or have any special requirements. They will also help you find the most convenient seating for visually impaired visitors. The Box Office will also have details of the days and times of demonstrations with sign language interpreters. Please note that all ticket sales are allocated on a first come first served basis.

Access & Parking: If travelling by train disembark at Birmingham International Station. Access to The NEC is via the skywalk. All levels of The NEC are accessible to wheelchair users, via ramps or lifts. The Atrium & piazza entrances have automatic doors. For anyone visiting by car, for any vehicles displaying orange badges, parking if free of charge and is situated at or near the main entrance to BBC Gardeners' World Live. Additional parking is also available, in the main car parks and are serviced by free shuttle buses which are accessible to wheelchairs. On arrival at The NEC, traffic officers will direct you to the main disabled parking area for the show.

Hearing Impairments: Public telephones are available for persons with hearing impairments. Induction loops are fitted to Ticket sales points, Information points, show guide sales points, all show feature demonstration areas, Press Office and the Organisers Office.

Wheelchair Hire: If you would like to hire a scooter from Event Mobility for BBC Good Food Show Summer, click here to fill out a form. Scooter hire to BBC Gardeners' World Live includes the BBC Good Food Show Summer.

The NEC has manual wheelchairs available for hire. Visitors can book by phone on 01353 778756 or over the internet on www.bartrams.net. The phone lines are open 9:00- 17:00 Monday to Friday.

Toilets: The NEC have Male and Female wheelchair accessible toilets.

Medical Emergencies: In the event of a medical emergency please notify a member of security or any member of the BBC Good Food Show team who will be pleased to help you. Alternatively contact the medical centre on 2222 using the internal telephone situated at the entrance to each hall. If you have any queries not answered above please contact The NEC on 0121 780 4141.